The Florida ACCESS System is managed by the Department of Children and Families (DCF) to assist individuals and families in need with financial support. It aims to foster self-sufficiency and stability for those seeking aid.
If you have a My Access Florida account and require login support, follow this guide. For new users needing assistance with account setup, refer to the account creation instructions below.
Steps to Create a MyACCESS Florida Account
There are two options to register on My Access Florida. If you have previously applied for benefits (e.g., SNAP, TANF, Medicaid) and have a case number, you may proceed directly to account setup.
- Use your Access Florida case number, found at the top of any DCF correspondence, when registering.
- Navigate to the MyAccessFlorida account setup page using a browser and select “Create Login Account.”
- Enter your full name, date of birth, email, and zip code along with your case number if applicable, and click “Next Step.”
- Upon verification, your account will be ready for login, using credentials provided by MyAccessFlorida.
Unlocking a Suspended Account
If your MyAccessFlorida account is locked, follow these steps:
- Call My Access Florida Customer Service at 1-866-762-2237.
- Provide your representative with details such as case number, SSN, and date of birth.
- Follow the representative’s guidance to reactivate your account.
Alternate Registration Instructions
If you encounter issues with the primary registration method, try the following approach:
- Open your web browser and go to the My Access website.
- Select “Create My Account” and input the required details (name, birth date, case number, etc.).
- Complete the case information form, adding details like file number, zip code, recipient’s full name, and birth date.
- Set up a user ID and password, choose security questions, and accept the user agreement to complete registration.